BUTLER:LEE ALLSUITES

The room design and decorated is nice clean and comfy I love it so much, it's look so good than I'd expected. There is self checkin but it's so easy and the respond from staff is so quickly

My room is next to the entrance on 2nd floor when somebody get in or out, sound from the door will be so loud but it's not bad I think it can be fixed.

Decoration is beautiful. Location is convenient. Shampoo is good. WiFi is ok.

Staff is nice but I have never seen them, communicated by email only. No clear instructions for check in. The code door lock is not working, I stayed for 5 nights but no one repair it. Not enough plug for power charging in the room. Shower water is sometimes hot and sometimes cold. Restroom is smelly. No window to permit natural ventilation. The smell of the drainage(?) is overpowered me. The bed for me is too soft.

The design of the room and washing room are nice.

There are 2 rooms' bathroom is outside the room, if you want to use the bathroom, unfortunately, you should put on clothes, and walk through the counter then enter the bathroom, I was not informed in advance. I also had a problem while check-in, the host did not advice me the room number and which floor my room is until I contacted them via Booking. The sound insulation is really really bad, I can clearly hear the conversation while people entering from the front door and I sure they also do. The bad is not stable and noisy, this is the worst part of the hotel.

It was clean with stylish decor. The location was easy walking distance from Hongik Station and quiet. The self check in system works well.

I had reservation trouble (needed 2 bookings on consecutive dates to be in the same room). My messages were mostly ignored which caused lots of hassle. The room had no window which was a surprise as usually this is marked on the booking page. The room was very hot (it felt like the floor heating was on) so I had to have AC on which made my cold from a week before come back. When searching by map, the property shows up on the main road between Hongik and Hapjeong station. This was not correct meaning I wasted a lot of time looking for the place. The address listed with the booking that can be opened in google maps is correct (can’t be opened in kakao maps). The gps coordinates are not correct and show the location on the main road.

Immaculately clean and well cared for room. Interesting and unique decor. Check in was simple and straightforward. Thoughtful accessories such as adapter plugs.

Excellent location perfect for hongdae shopping and food. Super near the subway. Room nicely decorated and felt safe and secure.

Needed more pillows and the towels given were the size of bath mats so not very useful for showering.

The location Self checking

Couldn’t open the window and it was super small so the air wasn’t natural

No receptionist at the reception , slow response.

The comfy but modern style

The guest that broke the door at night